Ohio Mutual operates a Claims office in Bucyrus, Ohio, in addition to resident field adjusters located throughout our service territory.

First-party property

• Resident field adjusters provide personal inspection and investigation of damaged property, contents, and equipment
• Experienced inside adjusters efficiently handle claims such as loss of jewelry, contents, and equipment as well as moderate property damage
• Programs for contents, jewelry, and electronics replacement
• 24/7 after-hours claims service for property emergencies

Auto/truck physical damage

• First- and third-party claims: collision, comprehensive, and property damage
• Separate unit for total losses
• Vehicle glass claims
• Car / truck rental
• Large truck / equipment capability
• Staff auto appraisers

Liability

• Third-party injury and property damage claims
• Uninsured and underinsured motorist claims
• Medical payment claims
• Resident field adjusters for personal contact and investigation
• Experienced inside adjusters

Litigation

• All lawsuits handled in this unit
• Experienced litigation specialists

Subrogation

• Unit dedicated to subrogation recovery
• Member of Arbitration Forums and NAMIC Arbitration
• Member of NASP (National Association of Subrogation Professionals)

Special Investigation Unit (SIU)

• Compliant with state fraud departments’ requirements
• SIU manager
• Participant in ISOClaimSearch® database